A/PAccounts PayableBills you owe vendors
A/RAccounts ReceivableMoney customers owe you
ACHAutomated Clearing HouseBank-to-bank electronic payment
Adj. EBITDAAdjusted EBITDAEBITDA plus documented add-backs
BSBalance SheetSnapshot of what you own and owe
BSCBalanced ScorecardKPIs across financial, ops, people, customers
BvABudget vs. ActualMonthly plan compared with results
CFOChief Financial OfficerLeads planning, cash and value
CLVCustomer Lifetime ValueGross profit a customer brings over time
COGSCost of Goods SoldDirect job costs (labor, materials, subs)
CPACertified Public AccountantLicensed accountant; taxes and compliance
CRCurrent RatioCurrent assets per $1 due this year
CSATCustomer SatisfactionShare of customers happy with service
D/EDebt-to-EquityHow much the company leans on debt
DPODays Payable OutstandingAverage days to pay vendors (AP Days)
DSODays Sales OutstandingAverage days to get paid (AR Days)
EBITDAEarnings Before Interest, Taxes, Depreciation & AmortizationOperating earnings buyers start from
eNPSEmployee Net Promoter ScoreWould staff recommend working here?
FICAFederal Insurance Contributions ActSocial Security + Medicare payroll tax
FTEFull-Time EquivalentStaff count in full-time units
FUTA / SUTAFederal / State Unemployment Tax ActEmployer unemployment taxes
GPGross ProfitRevenue minus direct job costs
GPM / GMGross Profit MarginCents kept per $1 after job costs
ICPIdeal Client ProfileThe customer you want more of
KPIKey Performance IndicatorA number tied to a goal, tracked monthly
LOCLine of CreditRevolving bank credit for seasonal gaps
LOILetter of IntentA buyer's non-binding offer and terms
M&AMergers & AcquisitionsBuying, selling or combining companies
NPMNet Profit MarginCents of true profit per $1 of sales
NPSNet Promoter ScoreWould customers recommend you?
OHOverheadCosts to run the company, not the job
P&LProfit & Loss StatementIncome statement for a period
PEPrivate EquityInvestment firms that buy companies
PTOPaid Time OffVacation and sick hours paid, not worked
QoEQuality of EarningsBuyer's review that tests your EBITDA
RPHRevenue per (Labor) HourRevenue each field hour brings in
SDESeller's Discretionary EarningsEBITDA plus one owner's full pay
WCWorking CapitalCurrent assets minus current liabilities
W/CWorkers' CompensationInsurance for on-the-job injuries
YoYYear over YearSame period compared with last year
YTDYear to DateFrom Jan 1 (or fiscal start) to today