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The EquiScape Library · Reference guide

Finance Terms At a Glance

95 terms and 41 acronyms for running a landscape company by the numbers, each linked to the guide that teaches it.

▲ higher is better▼ lower is better◆ stay in a healthy rangeBSC = Balanced Scorecard metric

1 · Financial Statements

Read the numbers · Stage 1 · Guides 1–3

Profit & Loss Statement P&L

Revenue and expenses over a period; also called the income statement. A video of the month.

How it's figuredRevenue − Direct − Indirect − Fleet − Admin = Net Profit

How to use itClose the books monthly and review it by the 15th. Compare to budget and last year.

Revenue ▲ Higher is better

Everything invoiced for work performed. The "top line."

How it's figuredIn-house work + subcontracted work

How to use itTrack by division and month. Sales alone don't pay bills; margin does.

Direct Expenses (Job Costs) COGS ▼ Lower is better

Costs that exist only because a job was done.

How it's figuredField labor + materials + subs + rentals + dump fees

How to use itCode every direct cost to a job and division so job costing works.

Gross Profit GP ▲ Higher is better

What jobs earn before paying to run the company.

How it's figuredRevenue − Direct Expenses

How to use itGP, not revenue, pays overhead. Grow GP dollars, not just sales.

Gross Profit Margin GPM ▲ Higher is better

Cents kept from each $1 of sales after job costs.

How it's figuredGross Profit ÷ Revenue (e.g. 60.3%)

How to use itThe test of pricing and field efficiency. Track monthly and by division.

Indirect & Fleet Expenses ▼ Lower is better

Indirect: labor burden on the P&L (payroll taxes, W/C, PTO, travel). Fleet: cost to own, fuel and repair trucks and equipment.

How it's figuredBurden costs; Depreciation + fuel + repairs + fleet insurance + small tools

How to use itIndirect should move with field labor. Fleet ÷ revenue is the Equipment Ratio and feeds the billing rate.

Overhead & Overhead Ratio OH ▼ Lower is better

Costs paid whether or not crews work: office, rent, insurance, admin pay.

How it's figuredIndirect + Fleet + Admin; Ratio = Overhead ÷ Revenue (e.g. 50.2%)

How to use itWatch for overhead growing faster than sales. Divide by billable hours for overhead per hour.

Net Profit (Net Income) ▲ Higher is better

The bottom line: what the business earned.

How it's figuredRevenue − all expenses

How to use itA score, not a bank balance. Read alongside cash flow.

Net Profit Margin NPM ▲ Higher is better

Cents of true profit kept from every $1.

How it's figuredNet Profit ÷ Revenue (e.g. 10.1%)

How to use itShows how well the whole company is run, not just the jobs.

Revenue Growth YoY ▲ Higher is better

Change in sales versus the same period last year.

How it's figured(This Year − Last Year) ÷ Last Year

How to use itCompare same months year to year; seasonality makes month-to-month misleading.

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Accrual vs. Cash Basis

Accrual records revenue when earned and costs when incurred; cash basis records them when money moves.

How to use itManage and sell on accrual. Buyers and lenders expect it.

Balance Sheet BS

What the company owns and owes on one day. A snapshot.

How it's figuredAssets = Liabilities + Equity

How to use itReview monthly with the P&L. Net profit flows into equity.

Current vs. Fixed Assets

Current: cash or turns to cash within a year (cash, A/R, inventory). Fixed: long-lasting (trucks, equipment).

How it's figuredFixed shown net of accumulated depreciation

How to use itToo much cash tied up in A/R or idle equipment shows up here first.

Current vs. Long-Term Liabilities

Current: due within 12 months, including this year's loan payments. Long-term: due after that.

How to use itMatch loan terms to how long the equipment lasts.

Owner's Equity ▲ Higher is better

What owners truly own after every debt is paid. Includes retained earnings.

How it's figuredAssets − Liabilities

How to use itGrows with profit kept in the business; shrinks with draws and losses.

Depreciation

Spreading an asset's cost over its useful life. An expense with no check written.

How it's figured(Cost − Resale) ÷ Years

How to use itAdded back for cash flow and EBITDA. Plan replacements anyway.

Working Capital WC ▲ Higher is better

The cushion to cover short-term bills.

How it's figuredCurrent Assets − Current Liabilities

How to use itShrinking working capital in a growing company is an early cash warning.

Current Ratio CR ▲ Higher is better

Current assets for every $1 due this year.

How it's figuredCurrent Assets ÷ Current Liabilities (e.g. 2.1 : 1)

How to use itBelow 1.0 means bills due exceed liquid assets. Lenders watch this.

Debt-to-Equity D/E ▼ Lower is better

How much the company relies on borrowed money.

How it's figuredTotal Liabilities ÷ Owner's Equity (e.g. 0.96)

How to use itUnder 1.0 means owners fund more than lenders. Check before financing equipment.

Owner Draws / Distributions

Cash taken by owners. Not an expense on the P&L, but real cash out.

How to use itSchedule them. Pause draws when the cash cushion is below target.

2 · Pricing, Estimating & Job Costing

Make every job pay · Stage 1–2 · Guides 4–10

Markup

Amount added on top of cost, as a percent of cost.

How it's figured(Price − Cost) ÷ Cost

How to use itA 30% markup gives only a 23.1% margin. Convert before you price.

Margin vs. Markup

Margin is based on price; markup on cost. The P&L reports margin.

How it's figuredPrice = Cost ÷ (1 − Target Margin); Markup = Margin ÷ (1 − Margin)

How to use itSet prices from the margin you need. Keep the pocket chart at the estimating desk.

Labor Burden ▼ Lower is better

Cost riding on every paid hour beyond the wage: FICA, FUTA/SUTA, W/C, PTO, travel and lot time.

How it's figuredBurden costs ÷ base wages (e.g. 20%)

How to use itAdd health insurance, retirement match and gear if you pay them.

Loaded (Burdened) Labor Rate

What one field hour actually costs you.

How it's figuredBase Wage × (1 + Burden %) ($25 → $30)

How to use itEstimate with the loaded rate, never the paycheck rate.

Billable Hours ▲ Higher is better

Field hours you can charge a customer, not every hour you pay.

How it's figuredField staff × billable hours each

How to use itThe denominator for equipment and overhead per hour. Be realistic.

Equipment Cost per Hour ▼ Lower is better

Full hourly cost of a machine: owning it plus running it.

How it's figured(Ownership cost per year ÷ hours used) + fuel + maintenance

How to use itPrice into every job. Idle hours raise the rate; use it for buy-or-rent.

Break-Even Rate

Lowest hourly price that covers all costs.

How it's figuredLoaded Labor + Equipment/hr + Overhead/hr

How to use itNever bid below it. Every hour under it loses money.

Billing Rate (Labor Rate) ▲ Higher is better

What you charge per man-hour, including profit.

How it's figuredBreak-Even Rate ÷ (1 − Target Margin)

How to use itRebuild yearly from your own costs, not a competitor's price.

Realized Rate ▲ Higher is better

Revenue left per hour after materials, equipment and subs at cost.

How it's figured(Revenue − materials − equip − subs) ÷ crew hours

How to use itShould beat the target billing rate. If not, the bid is underpriced.

Revenue per Labor Hour RPH ▲ Higher is better

How much each field hour brings in.

How it's figuredRevenue ÷ field labor payroll hours (e.g. $110)

How to use itFalls when crews are slow, idle or underpriced.

Estimate (Bid)

The planned price built line by line: cost × markup.

How it's figuredΣ (each line's cost × its markup)

How to use itCheck gross margin and realized rate before sending.

Job Costing

Tracking actual costs on each job against its estimate.

How it's figuredSame buckets as the P&L, one job at a time

How to use itReview closed jobs weekly. Fix estimates with what you learn.

Job Cost Variance ▲ Higher is better

How close actual job margin came to the estimate.

How it's figuredActual GPM ÷ Estimated GPM (100% = on plan)

How to use itUnder 100%: find the line that missed (hours, materials, equipment).

High Margin Job % ▲ Higher is better

Share of jobs that beat your target margin.

How it's figuredJobs with GPM > target ÷ total jobs completed

How to use itShows whether good margin is the rule or a few lucky jobs.

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On-Time Job Completion ▲ Higher is better

Share of jobs finished within estimated hours.

How it's figuredJobs within estimated hours ÷ total jobs

How to use itLow scores point to estimating or crew-efficiency problems.

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Crew Efficiency ▲ Higher is better

Share of paid field hours spent on revenue-producing work.

How it's figuredHours on job tasks ÷ total field payroll hours

How to use itLost hours are usually drive time, loading and waiting.

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Field Labor Ratio (Labor %) ▼ Lower is better

Field wages as a share of revenue (before burden).

How it's figuredField labor wages ÷ Revenue (e.g. 22.7%)

How to use itRising labor % with flat sales means crews are producing less per hour.

Materials Ratio / Equipment Ratio ▼ Lower is better

Material or total equipment costs as a share of revenue.

How it's figuredMaterials ÷ Revenue; Equipment (incl. fuel, repairs, ins.) ÷ Revenue

How to use itCompare by division; installation runs higher materials than maintenance.

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Equipment Downtime % ▼ Lower is better

Share of workdays equipment was unavailable.

How it's figuredDays unavailable ÷ total equipment workdays

How to use itHigh downtime raises cost per hour and rental spend. Plan replacements.

Subcontractor Sub

Outside trade hired for part of a job (irrigation, lighting).

How it's figuredPriced at cost × sub markup

How to use itPrice subs separately; they carry risk but little margin.

3 · Cash, Collections & the Off-Season

Keep cash moving · Stage 2–3 · Guides 3, 11, 12, 15

Cash Flow

Actual money in and out of the bank. Different from profit.

How it's figuredNet Profit + Depreciation − A/R growth − loan principal − draws − taxes

How to use itRead P&L, Balance Sheet and Cash Flow together every month.

Accounts Receivable A/R ▼ Lower is better

Money customers owe for work already done.

How it's figuredFrom the Balance Sheet

How to use itReview the aging report every week, not month-end.

Aging Report

A/R sorted by how late it is: 0–30, 31–60, 61–90, 90+ days.

How to use itOver 90 days is at risk. Assign a caller and a date to every late invoice.

Days Sales Outstanding (AR Days) DSO ▼ Lower is better

Average days to get paid.

How it's figuredA/R ÷ average daily sales (= A/R ÷ annual credit sales × 365)

How to use itEach day cut frees one day of sales in cash (e.g. $3,667).

Accounts Payable A/P

Bills you owe vendors and suppliers.

How it's figuredFrom the Balance Sheet

How to use itPay in priority order. Promise vendors only what the plan supports.

Days Payable Outstanding (AP Days) DPO ◆ Keep in range

Average days you take to pay suppliers.

How it's figuredA/P ÷ annual purchases on account × 365

How to use itLonger helps cash, but only within terms. Paying late costs credit and pricing.

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Cash Available (weekly)

The most you can spend this week.

How it's figuredReal bank balance + deposits you're confident will land in 7 days

How to use itEvery payment decision starts here, not with the QuickBooks balance.

Cash Cushion ▲ Higher is better

A floor of cash held back for a slow payer or broken truck.

How it's figuredSet once by the owner

How to use itIf ending cash falls below it two weeks in a row, call your CFO.

Months of Cash ▲ Higher is better

How long you could cover overhead with no sales.

How it's figuredCash ÷ monthly overhead (e.g. 1.5 months)

How to use itBuild it up before November in a seasonal business.

Backlog ▲ Higher is better

Work sold but not yet done, in months of revenue.

How it's figuredSold, not done ÷ monthly revenue (e.g. 2.2 months)

How to use itA thin backlog in spring means sell now; a deep one means hire or schedule.

Seasonal Cash Gap & Reserve ▼ Lower is better

Winter months when overhead continues and revenue drops, and the cash set aside to cover them.

How it's figuredGap = negative cash flow, Nov–Feb; Reserve per month = Gap ÷ season months

How to use itHit the reserve by Nov 1. Snow, pruning and 12-month billing shrink the gap.

Line of Credit LOC

Revolving bank credit, drawn and repaid as needed.

How to use itApply in late summer or fall while numbers look best. Pay down each spring.

Lien Rights (Mechanic's Lien)

A legal claim on property for unpaid work. Deadlines are strict and vary by state.

How to use itKnow your state's notice and filing deadlines before you need them.

4 · Planning & Performance

Run the business by the numbers · Stage 2 · Guides 6, 13, 14

Break-Even Point

Monthly sales needed for a $0 profit month.

How it's figuredOverhead ÷ Gross Margin % (e.g. $55,230 ÷ 60.3%)

How to use itTurn it into a daily target crews can rally around. Above it, margin is profit.

Budget

The year's plan: sales by division and month, profit goal, job costs and overhead.

How it's figuredRevenue goal → profit goal → job costs at target GM → overhead

How to use itBuild before the season, spread by season (not 1/12), update mid-year.

Budget vs. Actual / Variance BvA

Comparing each P&L line to plan, for the month and year to date (YTD).

How it's figuredActual − Budget (favorable or unfavorable)

How to use itAct on the largest gaps first. Look for three-month trends and compare YTD to last year's YTD.

Key Performance Indicator KPI

A number tied to a goal, reviewed on a set schedule.

How to use itPick about ten. Set targets once; mark each green, gold or red monthly.

Balanced Scorecard BSC

KPIs grouped into financial, operations, people and customer views.

How to use itKeeps attention on what drives profit, not just profit itself.

Revenue vs. Budget ▲ Higher is better

Share of planned sales achieved.

How it's figuredActual Revenue ÷ Budgeted Revenue (e.g. 91.7%)

How to use itThe usual first explanation when profit misses plan.

5 · Customers & Sales

Balanced Scorecard · customer view

Average Revenue per Job ▲ Higher is better

Typical job size, all work.

How it's figuredTotal revenue ÷ number of jobs

How to use itSmall average jobs carry more drive and admin time per dollar.

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Avg Recurring Revenue per Job ▲ Higher is better

Typical value of a recurring (maintenance) contract.

How it's figuredRecurring revenue ÷ number of recurring jobs

How to use itRaise it with enhancements sold to existing clients.

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Customer Satisfaction CSAT ▲ Higher is better

Share of customers happy with your service.

How it's figuredSatisfied customers ÷ customers surveyed

How to use itSurvey after jobs and at renewal time. Follow up on every unhappy answer.

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Net Promoter Score NPS ▲ Higher is better

Would customers recommend you? Asked on a 0–10 scale.

How it's figured% Promoters (9–10) − % Detractors (0–6); passives (7–8) excluded. Range −100 to +100

How to use itTrack the trend, not one score. Ask promoters for reviews and referrals.

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Repeat Customer Rate ▲ Higher is better

Share of customers with more than one job.

How it's figuredCustomers with >1 job ÷ total customers

How to use itRepeat work costs less to sell and supports recurring revenue.

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Contract Renewal Rate ▲ Higher is better

Share of last year's recurring customers still under contract.

How it's figuredLast year's customers with current contracts ÷ last year's customers

How to use itA key number for buyers. Track renewal dates on the customer list.

Customer Lifetime Value CLV ▲ Higher is better

Gross profit a customer generates over the relationship.

How it's figuredAvg contract value × avg GPM × avg years retained

How to use itTells you how much you can spend to win and keep a customer.

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Qualified Leads & Lead Conversion ▲ Higher is better

Prospects who fit your services, area and budget, and the share who become customers.

How it's figuredLeads: count per period; Conversion = new customers ÷ qualified leads

How to use itTrack by source. Low conversion points to response speed or lead quality.

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Estimate Conversion (Close Rate) ▲ Higher is better

Dollar share of estimates that are won.

How it's figured$ of estimates sold ÷ $ of all estimates

How to use itVery high close rates can mean prices are too low.

Avg Days to Conversion ▼ Lower is better

Average time from estimate created to estimate sold.

How it's figuredAverage (sold date − created date)

How to use itFollow up on a schedule; long cycles stall the backlog.

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Positive Online Reviews ▲ Higher is better

Count of 5-star reviews on Google, Facebook and similar.

How it's figuredCount per period

How to use itAsk at job completion, while the result looks its best.

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Ideal Client % ICP ▲ Higher is better

Share of clients who fit your ideal client profile.

How it's figuredClients fitting ICP ÷ total clients

How to use itDefine the ICP first: size, service mix, location, payment habits.

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Customer Concentration ▼ Lower is better

How much of revenue depends on your largest customers.

How it's figuredTop customer (or top 5) revenue ÷ total revenue

How to use itBuyers discount value when one customer is a large share of sales.

6 · People & Safety

Balanced Scorecard · people view

Employee Retention ▲ Higher is better

Share of employees who stayed through the year.

How it's figuredEmployees at start of year still employed ÷ employees at start of year

How to use itTurnover drives training cost, errors and lost hours. Buyers check it.

Employee Net Promoter Score eNPS ▲ Higher is better

Would staff recommend working here? 0–10 scale.

How it's figured% Promoters (9–10) − % Detractors (0–6)

How to use itSurvey anonymously twice a year; act on what you hear.

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Training Hours & Completion ▲ Higher is better

Average training time per person, and the share of assigned training actually completed.

How it's figuredHours = training hours ÷ employees; Completion = completed ÷ assigned

How to use itKeep logs; buyers and insurers ask for them. Pair with safety and quality results.

Accident-Free Workdays ▲ Higher is better

Workdays with no reported accident in the year.

How it's figuredCount per year

How to use itFewer claims help hold down workers' comp rates over time.

Overhead-to-Field Payroll Ratio ▼ Lower is better

Office payroll compared with field payroll.

How it's figuredOverhead staff payroll ÷ field staff payroll

How to use itWatch it as you add office roles; each must support more field revenue.

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% of Staff Meeting KPIs ▲ Higher is better

Share of staff meeting or beating their personal KPIs.

How it's figuredStaff meeting KPIs ÷ total staff

How to use itGives each role a number to own.

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Late Rate / Absenteeism Rate ▼ Lower is better

Share of scheduled workdays with a late arrival or absence.

How it's figuredLates (or absences) ÷ (working days × full-time staff)

How to use itLate starts idle the whole crew; track by crew leader.

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7 · Value, Growth & Exit

Build what a buyer pays for · Stage 3 · Guides 16–22

Division Profitability

Revenue, margin and profit by line of business: maintenance, enhancements, installation, snow.

How it's figuredDivision GP = Division Revenue × Division GM

How to use itSales mix isn't profit mix. Code every job and cost to a division.

Recurring Revenue ▲ Higher is better

Revenue from contracts that renew, usually maintenance.

How it's figuredRecurring revenue ÷ total revenue

How to use itBanks and buyers value predictable revenue more than one-time jobs.

EBITDA ▲ Higher is better

Earnings before interest, taxes, depreciation and amortization.

How it's figuredNet Profit + Interest + Taxes + Depreciation + Amortization

How to use itThe starting point for valuation. Have your CPA confirm the numbers.

Add-Backs

Expenses a buyer won't have: above-market owner pay, one-time costs, personal expenses.

How it's figuredDocumented with receipts

How to use itEvery add-back you can't prove gets cut in diligence.

Adjusted EBITDA Adj. EBITDA ▲ Higher is better

What a buyer believes the business really earns.

How it's figuredEBITDA + documented add-backs

How to use itAt a 4× multiple, $10K more of lasting earnings adds about $40K of value.

Seller's Discretionary Earnings SDE

Earnings to one owner-operator; common for smaller companies.

How it's figuredEBITDA + one owner's total compensation

How to use itUsed for owner-run businesses; Adjusted EBITDA for larger ones.

Valuation Multiple ▲ Higher is better

The number a buyer multiplies earnings by.

How it's figuredValue = Adjusted EBITDA × Multiple

How to use itMoves up with recurring revenue, clean books, a team and a good fleet.

Enterprise Value vs. Owner Proceeds

Enterprise value is the business price; owner proceeds subtract debt (and taxes, fees).

How it's figuredEnterprise Value − Debt = Equity Value

How to use itPaying down debt before a sale raises what you keep.

Letter of Intent LOI

A buyer's written, mostly non-binding offer: price, structure, timeline.

How to use itReview structure, not just price: earnouts, holdbacks, working capital target.

Earnout & Holdback (Escrow)

Earnout: part of the price paid later if targets are hit. Holdback: part held back to cover claims after closing.

How it's figuredSet in the LOI and purchase agreement

How to use itCash at close matters more than headline price. Know what's at risk and for how long.

Working Capital Target (Peg) ◆ Keep in range

The normal level of working capital a buyer expects left in the business at closing.

How it's figuredUsually a trailing 12-month average

How to use itAbove the peg can raise your price; below lowers it. Plan for seasonality.

Due Diligence

The buyer's detailed review of financials, contracts, fleet, people and legal.

How to use itEvery gap they find is usually a reason to lower or hold back price.

Quality of Earnings QoE

An accounting review that tests reported and adjusted EBITDA.

How to use itMonthly accrual closes and documented add-backs make it go faster.

Owner Independence ▲ Higher is better

How well the business runs without the owner.

How to use itA manager runs the day; estimating and key customers don't depend on you.

Industry Revenue Percentile

Where a company ranks among U.S. landscape businesses by revenue.

How it's figured$1M ≈ top 4.5%; $3.2M+ ≈ top 1%

How to use itUse for context and goal setting, not as a profit benchmark.

Fractional CFO CFO

A part-time CFO who plans ahead: pricing, cash forecasting, KPIs, financing, value.

How to use itKeeps the bookkeeper and CPA; directs the team and turns numbers into decisions.

Acronyms quick reference

41 acronyms in plain words
A/PAccounts PayableBills you owe vendors
A/RAccounts ReceivableMoney customers owe you
ACHAutomated Clearing HouseBank-to-bank electronic payment
Adj. EBITDAAdjusted EBITDAEBITDA plus documented add-backs
BSBalance SheetSnapshot of what you own and owe
BSCBalanced ScorecardKPIs across financial, ops, people, customers
BvABudget vs. ActualMonthly plan compared with results
CFOChief Financial OfficerLeads planning, cash and value
CLVCustomer Lifetime ValueGross profit a customer brings over time
COGSCost of Goods SoldDirect job costs (labor, materials, subs)
CPACertified Public AccountantLicensed accountant; taxes and compliance
CRCurrent RatioCurrent assets per $1 due this year
CSATCustomer SatisfactionShare of customers happy with service
D/EDebt-to-EquityHow much the company leans on debt
DPODays Payable OutstandingAverage days to pay vendors (AP Days)
DSODays Sales OutstandingAverage days to get paid (AR Days)
EBITDAEarnings Before Interest, Taxes, Depreciation & AmortizationOperating earnings buyers start from
eNPSEmployee Net Promoter ScoreWould staff recommend working here?
FICAFederal Insurance Contributions ActSocial Security + Medicare payroll tax
FTEFull-Time EquivalentStaff count in full-time units
FUTA / SUTAFederal / State Unemployment Tax ActEmployer unemployment taxes
GPGross ProfitRevenue minus direct job costs
GPM / GMGross Profit MarginCents kept per $1 after job costs
ICPIdeal Client ProfileThe customer you want more of
KPIKey Performance IndicatorA number tied to a goal, tracked monthly
LOCLine of CreditRevolving bank credit for seasonal gaps
LOILetter of IntentA buyer's non-binding offer and terms
M&AMergers & AcquisitionsBuying, selling or combining companies
NPMNet Profit MarginCents of true profit per $1 of sales
NPSNet Promoter ScoreWould customers recommend you?
OHOverheadCosts to run the company, not the job
P&LProfit & Loss StatementIncome statement for a period
PEPrivate EquityInvestment firms that buy companies
PTOPaid Time OffVacation and sick hours paid, not worked
QoEQuality of EarningsBuyer's review that tests your EBITDA
RPHRevenue per (Labor) HourRevenue each field hour brings in
SDESeller's Discretionary EarningsEBITDA plus one owner's full pay
WCWorking CapitalCurrent assets minus current liabilities
W/CWorkers' CompensationInsurance for on-the-job injuries
YoYYear over YearSame period compared with last year
YTDYear to DateFrom Jan 1 (or fiscal start) to today

Commonly confused

Markup vs. Margin

Markup is on cost; margin is on price. A 30% markup is only a 23.1% margin.

Profit vs. Cash

Profit is the score on the P&L. Cash is what's in the bank. Draws, loan principal and slow payers separate them.

Revenue vs. Gross Profit

Revenue is what you bill. Gross profit is what's left to pay overhead.

WC vs. W/C

WC usually means working capital; W/C is workers' comp. Spell it out on reports.

EBITDA vs. Adjusted EBITDA

Adjusted adds back owner and one-time items. Only documented add-backs count.

DSO vs. DPO

DSO: how fast customers pay you (lower is better). DPO: how fast you pay vendors (within terms).

Put your own numbers in

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